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Date/Time: Mon, 25 Nov 2024 12:22:18 +0000



Post From: Problems to connect

[2014-02-03 16:19:20]
Sierra Chart Engineering - Posts: 104368

Update: When I try to send order from the chart with LIVE color on - the live color immediately changes to sim color.
This is because you are using the SC Exchange Data service which does not support trading.

The SC Exchange Data service does not support CME markets if that is what you are referring to.

Give us one of the symbols you are having a problem with and post a copy of the Message Log as previously requested.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing