Support Board
Date/Time: Wed, 12 Feb 2025 19:32:16 +0000
Post From: Random disconnects using Trading Evaluator Service
| [2020-10-23 14:57:20] |
| j4ytr4der_ - Posts: 946 |
|
Comcast came out and replaced the connection from my home to their network as the cabling had been chewed up quite badly by some sort of animal. They also replaced my modem with the latest model (though I had already bought a modem to eliminate it as a source of the problem), and verified that the wiring into the house was optimal. Unfortunately none of this has changed anything and SC (and only SC) still gets the disconnects randomly. No pattern of any kind that I can see. The tech could see no issues at all anywhere and was going to raise this with his upstream engineers and see if there was anything else that could be done, but based on my prior experience with them I don't have a lot of faith. Unfortunately the disconnect of Remote Desktop to the remote VPS was so bad that I would still have been at a dangerous disadvantage if trading, it took a good 30 seconds to reconnect. Would be fine for purely automated systems but not for discretionary manual trading. I'm continuing to try and find a solution but have pretty much run out of options. =( |