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Post From: OEC - no market depth updates

[2014-02-03 11:23:23] Link To Thread - Link To Post [Go To First Post]
Max Haebler - Posts: 18
Hi, I'm using Sierra Chart version 1088 and OEC feed. For a few days now my DOM doesn't update. I can see the number of contracts on bid and offer when I start SC, but they don't update. Here is my Message Log: Software version: 1088 \| 2014-02-03 19:07:02 Usage end date: 2014-09-03 \| 2014-02-03 19:07:02 Enabled for: Sierra Chart Historical Data Service. \| 2014-02-03 19:07:02 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-02-03 19:07:02 Active service: Open E Cry FIX/FAST \| 2014-02-03 19:07:02 Time Zone: +08:00:00 (HKT+08) \| 2014-02-03 19:07:02 2014-02-03 19:07:02 Local computer clock time \| 2014-02-03 19:07:02 2014-02-03 11:07:02 GMT time \| 2014-02-03 19:07:02 2014-02-03 19:07:02 Time zone adjusted time \| 2014-02-03 19:07:02 Time difference to server time: 0 seconds. \| 2014-02-03 19:07:02 Program path: C:\SierraChart\ \| 2014-02-03 19:07:02 Data Files path: D:\App Data\Sierra Chart\Data\ \| 2014-02-03 19:07:02 OS Version Number: 6.1 \| 2014-02-03 19:07:02 Checking for new symbol settings for oec \| 2014-02-03 19:07:02 Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. \| 2014-02-03 19:07:07 Resolved address prod.openecry.com to IP 64.94.37.206 \| 2014-02-03 19:07:07 The network socket is connected. \| 2014-02-03 19:07:08 The socket starting SSL connection. \| 2014-02-03 19:07:08 HD Request # 2 - Downloading Intraday chart data for FGBLH4 to the file FGBLH4.scid. Service: oec \| 2014-02-03 19:07:12 HD Request # 2 - Download start Date-Time: 2014-02-03 19:06:42.0 \| 2014-02-03 19:07:12 HD Request # 2 - Using server: ds3.sierracharts.com port 10149 \| 2014-02-03 19:07:12 SSL socket is now connected. \| 2014-02-03 19:07:12 Resolved address ds3.sierracharts.com to IP 65.182.172.164 \| 2014-02-03 19:07:12 The network socket is connected. \| 2014-02-03 19:07:13 HD Request # 2 - Sending historical data logon request message. \| 2014-02-03 19:07:13 HD Request # 2 - Requesting up to 1095 days of Intraday data. Record interval: 1 \| 2014-02-03 19:07:13 The network socket for historical data has been closed. \| 2014-02-03 19:07:13 HD Request # 2 - Historical data for FGBLH4 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2014-02-03 19:07:13 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FGBLH4 \| 2014-02-03 19:07:13 HD Request # 2 - Intraday download COMPLETE for FGBLH4 \| 2014-02-03 19:07:14 OEC FIX Trading session: Sending the Logon message. \| 2014-02-03 19:07:14 Open E Cry FIX/FAST: Connected to trading server. \| 2014-02-03 19:07:14 Open E Cry FIX/FAST: Connecting to FAST market data server: prod.openecry.com:9301. \| 2014-02-03 19:07:14 Resolved address prod.openecry.com to IP 64.94.37.206 \| 2014-02-03 19:07:14 The network socket is connected. \| 2014-02-03 19:07:14 OEC FAST Market Data session: Sending the Hello message. \| 2014-02-03 19:07:14 OEC FAST Market Data session: Sending the Logon message. \| 2014-02-03 19:07:14 Open E Cry FIX/FAST: Connected to the market data server. \| 2014-02-03 19:07:15 Open E Cry FIX/FAST: Connected. \| 2014-02-03 19:07:15 Open E Cry FIX/FAST - Starting real-time market data updates for: FGBLH4 \| 2014-02-03 19:07:15 HD Request # 3 - Downloading Intraday chart data for FGBLH4 to the file FGBLH4.scid. Service: oec \| 2014-02-03 19:07:15 HD Request # 3 - Download start Date-Time: 2014-02-03 19:06:42.0 \| 2014-02-03 19:07:15 HD Request # 3 - Using server: ds5.sierracharts.com port 10149 \| 2014-02-03 19:07:15 Resolved address ds5.sierracharts.com to IP 204.15.192.106 \| 2014-02-03 19:07:15 The network socket is connected. \| 2014-02-03 19:07:15 HD Request # 3 - Sending historical data logon request message. \| 2014-02-03 19:07:15 HD Request # 3 - Requesting up to 1095 days of Intraday data. Record interval: 1 \| 2014-02-03 19:07:16 HD Request # 3 - Decompressing data. \| 2014-02-03 19:07:16 HD Request # 3 - Receiving Intraday data for FGBLH4 starting at 2014-02-03 19:06:42 \| 2014-02-03 19:07:16 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-02-03 19:06:42 \| 2014-02-03 19:07:16 The network socket for historical data has been closed. \| 2014-02-03 19:07:16 HD Request # 3 - Received 5 records from 2014-02-03 19:06:42 to 2014-02-03 19:07:12 (30.0 seconds) and wrote 5 records for FGBLH4 \| 2014-02-03 19:07:16 HD Request # 3 - Intraday download COMPLETE for FGBLH4 \| 2014-02-03 19:07:16 Real-time Intraday chart data file updates started for FGBLH4 \| 2014-02-03 19:07:16 Requesting market depth updates for: FGBLH4 if supported. \| 2014-02-03 19:07:20 OEC FIX Trading session: Received a Reject <3> message. Reference Sequence Num = 2. RefTagID = 1. Reference Message Type = AN. SessionRejectReason = 4. Text = Tag specified without a value \| 2014-02-03 19:07:21 Thanks for your help.