Support Board
Date/Time: Wed, 12 Feb 2025 13:44:25 +0000
Post From: Connection Issues
| [2020-10-21 15:26:55] |
| Mattc55 - Posts: 97 |
|
this keeps happening to me around 11am each day... I sit inside a brokerage firm so I can't believe that we are losing internet connection... can you help me any further or do I need to explore on my side further? DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-10-21 11:19:34.460 * DTC Client socket (4) | Socket gracefully closed by remote side. | 2020-10-21 11:19:34.460 DTC Client socket (4) | CloseSocket call. | 2020-10-21 11:19:34.460 DTC Client socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-21 11:19:34.460 SC Data - All Services | Waiting for socket receive thread to end | 2020-10-21 11:19:34.460 DTC Client socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-10-21 11:19:34.460 DTC Client socket (4) | Closed. | 2020-10-21 11:19:34.460 DTC Client socket (0) | CloseSocket call. | 2020-10-21 11:19:34.460 SC Data - All Services | Disconnected from the server. | 2020-10-21 11:19:34.460 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-10-21 11:19:34.460 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10059 | 2020-10-21 11:19:36.461 DTC Client socket (1) | Creating socket. | 2020-10-21 11:19:36.504 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-21 11:19:36.504 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2020-10-21 11:19:36.504 SC Data - All Services | Network connection to server complete. | 2020-10-21 11:19:36.554 SC Data - All Services | Starting socket receive thread. | 2020-10-21 11:19:36.554 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-10-21 11:19:36.554 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-10-21 11:19:36.627 SC Data - All Services | Sending logon request message. | 2020-10-21 11:19:36.627 SC Data - All Services | Received logon response. | 2020-10-21 11:19:37.428 SC Data - All Services | Server Name: SC Realtime Server. | 2020-10-21 11:19:37.428 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-10-21 11:19:37.428 SC Data - All Services | Successfully connected. | 2020-10-21 11:19:37.428 SC Data - All Services | Trading is not supported. | 2020-10-21 11:19:37.428 Added historical Intraday data request for CLZ20_FUT_NYMEX to the queue. | 2020-10-21 11:19:37.429 Intraday data recording state for symbol CLZ20_FUT_NYMEX is set to download 'Pending'. | 2020-10-21 11:19:37.429 Triggering next historical data download in queue. | 2020-10-21 11:19:37.429 SC Data - All Services | Restarting real-time data updates for symbol: CLZ20_FUT_NYMEX -> CLZ20 | 2020-10-21 11:19:37.429 SC Data - All Services | Restarting real-time data updates for symbol: ESU20_FUT_CME -> ESU20 | 2020-10-21 11:19:37.429 Added historical Intraday data request for ESZ20_FUT_CME to the queue. | 2020-10-21 11:19:37.429 Intraday data recording state for symbol ESZ20_FUT_CME is set to download 'Pending'. | 2020-10-21 11:19:37.429 SC Data - All Services | Restarting real-time data updates for symbol: ESZ20_FUT_CME -> ESZ20 | 2020-10-21 11:19:37.429 SC Data - All Services | Restarting real-time data updates for symbol: MESZ20_FUT_CME -> MESZ20 | 2020-10-21 11:19:37.429 HD Request # 6 | Downloading Intraday chart data for CLZ20_FUT_NYMEX to the file CLZ20_FUT_NYMEX.scid. Service: nymex | 2020-10-21 11:19:37.429 Enabling compression for file: C:\SierraChart\Data\CLZ20_FUT_NYMEX.scid. This may take a while. | 2020-10-21 11:19:37.429 HD Request # 6 | Download start date-time: 2020-10-21 11:19:11.000 | 2020-10-21 11:19:37.429 HD Request # 6 | Using server: ds21.sierracharts.com port 10150 | 2020-10-21 11:19:37.429 Socket (2) | Creating socket. | 2020-10-21 11:19:37.429 Socket (2) | New receive buffer size: 5242880 | 2020-10-21 11:19:37.430 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-10-21 11:19:37.430 HD Request # 6 | Setting DTC encoding to Binary VLS | 2020-10-21 11:19:37.535 HD Request # 6 | Sending historical data logon request message. | 2020-10-21 11:19:37.535 SC Data - All Services | Received security definition for symbol CLZ20_FUT_NYMEX | 2020-10-21 11:19:37.592 SC Data - All Services | Real-time data for symbol ESU20_FUT_CME is currently unavailable. | 2020-10-21 11:19:37.592 SC Data - All Services | Received security definition for symbol ESU20_FUT_CME | 2020-10-21 11:19:37.592 SC Data - All Services | Received security definition for symbol ESZ20_FUT_CME | 2020-10-21 11:19:37.592 SC Data - All Services | Received security definition for symbol MESZ20_FUT_CME | 2020-10-21 11:19:37.592 HD Request # 6 | Requesting Intraday data. Start date-time: 2020-10-21 11:19:11. Record interval: 0. Symbol: CLZ20 | 2020-10-21 11:19:38.015 HD Request # 6 | Decompressing data. | 2020-10-21 11:19:38.062 HD Request # 6 | Receiving Intraday data for CLZ20_FUT_NYMEX starting at 2020-10-21 11:19:11.014000 | 2020-10-21 11:19:38.062 Socket (2) | CloseSocket call. | 2020-10-21 11:19:38.063 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-21 11:19:38.063 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-10-21 11:19:38.063 Historical data download thread signaled to stop. | 2020-10-21 11:19:38.063 HD Request # 6 | Timestamp of first Intraday data file record written: 2020-10-21 11:19:11.395003 | 2020-10-21 11:19:38.064 HD Request # 6 | Received 106 records from 2020-10-21 11:19:11.014 to 2020-10-21 11:19:36.273 (25.3 seconds) and wrote 70 records for CLZ20_FUT_NYMEX | 2020-10-21 11:19:38.064 HD Request # 6 | Completion time: 1s | 2020-10-21 11:19:38.067 HD Request # 6 | Intraday data download complete for CLZ20_FUT_NYMEX. Unique request ID: 6 | 2020-10-21 11:19:38.067 Removing historical data download ID 6. | 2020-10-21 11:19:38.067 Real-time Intraday chart data file updates started for CLZ20_FUT_NYMEX | 2020-10-21 11:19:38.067 Intraday chart data file opened for CLZ20_FUT_NYMEX | 2020-10-21 11:19:38.067 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2020-10-21 11:19:38.067 |