Support Board
Date/Time: Wed, 12 Feb 2025 14:10:28 +0000
Post From: Connection Issues
| [2020-10-15 19:23:42] |
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We do see this network connectivity issue: DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-10-15 11:08:04.118 * That would be an issue on your side. This is all we can say based upon this limited context and information. We do not understand the purpose of this question: are they able to see a connection coming from 170.12.233.231?” Obviously if that is your IP address, there would be a connection from that IP to one of our servers. What about this?We do see the connection is succeeding to the Denali data feed server based upon the log above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-15 19:25:05
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