Support Board
Date/Time: Wed, 12 Feb 2025 13:52:14 +0000
Post From: Connection Issues
| [2020-10-15 16:00:16] |
| Mattc55 - Posts: 97 |
|
Hi, would you mind letting me know if this was on my side or yours... if so, i'll work with my corporate IT group again. I sent my IT group this log and they replied: “I don’t see any drops on the firewall, are they able to see a connection coming from 170.12.233.231?” Triggering next historical data download in queue. | 2020-10-15 11:07:55.744 Socket (4) | Socket gracefully closed by remote side. | 2020-10-15 11:07:55.790 Socket (4) | Closed. | 2020-10-15 11:07:55.790 Chart #3 has tagged chart #13 for full recalculation. Chartbook: ES_1.Cht | 2020-10-15 11:07:56.084 Chart #3 has tagged chart #15 for full recalculation. Chartbook: ES_1.Cht | 2020-10-15 11:07:56.084 Chart #4 has tagged chart #13 for full recalculation. Chartbook: ES_1.Cht | 2020-10-15 11:07:56.085 Chart #4 has tagged chart #15 for full recalculation. Chartbook: ES_1.Cht | 2020-10-15 11:07:56.085 ESZ20_FUT_CME/MESZ20_FUT_CME [CBV][M] 2 Min #15 | Performing a full recalculation because it has been tagged. Chartbook: ES_1.Cht | 2020-10-15 11:07:56.122 ESZ20_FUT_CME/MESZ20_FUT_CME [CBV][M] 1 Min #13 | Performing a full recalculation because it has been tagged. Chartbook: ES_1.Cht | 2020-10-15 11:07:56.570 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-10-15 11:08:04.118 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-10-15 11:08:04.118 DTC Client socket (1) | CloseSocket call. | 2020-10-15 11:08:04.119 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-15 11:08:04.119 DTC Client socket (1) | Max send buffers used during socket life: 4 | 2020-10-15 11:08:04.119 DTC Client socket (1) | Max send buffer size during socket life: 294 | 2020-10-15 11:08:04.119 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-10-15 11:08:04.119 SC Data - All Services | Waiting for socket receive thread to end | 2020-10-15 11:08:04.119 DTC Client socket (1) | Closed. | 2020-10-15 11:08:04.119 DTC Client socket (0) | CloseSocket call. | 2020-10-15 11:08:04.120 SC Data - All Services | Disconnected from the server. | 2020-10-15 11:08:04.120 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-10-15 11:08:04.120 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10059 | 2020-10-15 11:08:06.210 DTC Client socket (1) | Creating socket. | 2020-10-15 11:08:06.211 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-15 11:08:06.211 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2020-10-15 11:08:06.211 SC Data - All Services | Network connection to server complete. | 2020-10-15 11:08:06.259 SC Data - All Services | Starting socket receive thread. | 2020-10-15 11:08:06.259 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-10-15 11:08:06.259 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-10-15 11:08:06.338 SC Data - All Services | Sending logon request message. | 2020-10-15 11:08:06.338 SC Data - All Services | Received logon response. | 2020-10-15 11:08:07.173 SC Data - All Services | Server Name: SC Realtime Server. | 2020-10-15 11:08:07.173 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-10-15 11:08:07.173 SC Data - All Services | Successfully connected. | 2020-10-15 11:08:07.173 SC Data - All Services | Trading is not supported. | 2020-10-15 11:08:07.173 Added historical Intraday data request for CLX20_FUT_NYMEX to the queue. | 2020-10-15 11:08:07.173 Intraday data recording state for symbol CLX20_FUT_NYMEX is set to download 'Pending'. | 2020-10-15 11:08:07.173 Triggering next historical data download in queue. | 2020-10-15 11:08:07.173 SC Data - All Services | Restarting real-time data updates for symbol: CLX20_FUT_NYMEX -> CLX20 | 2020-10-15 11:08:07.173 SC Data - All Services | Restarting real-time data updates for symbol: ESU20_FUT_CME -> ESU20 | 2020-10-15 11:08:07.173 Added historical Intraday data request for ESZ20_FUT_CME to the queue. | 2020-10-15 11:08:07.173 Intraday data recording state for symbol ESZ20_FUT_CME is set to download 'Pending'. | 2020-10-15 11:08:07.173 SC Data - All Services | Restarting real-time data updates for symbol: ESZ20_FUT_CME -> ESZ20 | 2020-10-15 11:08:07.173 SC Data - All Services | Restarting real-time data updates for symbol: MESZ20_FUT_CME -> MESZ20 | 2020-10-15 11:08:07.173 HD Request # 8 | Downloading Intraday chart data for CLX20_FUT_NYMEX to the file CLX20_FUT_NYMEX.scid. Service: nymex | 2020-10-15 11:08:07.173 Enabling compression for file: C:\SierraChart\Data\CLX20_FUT_NYMEX.scid. This may take a while. | 2020-10-15 11:08:07.174 * HD Request # 8 | Download start date-time: 2020-10-15 11:07:43.000 | 2020-10-15 11:08:07.174 HD Request # 8 | Using server: ds21.sierracharts.com port 10149 | 2020-10-15 11:08:07.174 Socket (2) | Creating socket. | 2020-10-15 11:08:07.174 Socket (2) | New receive buffer size: 5242880 | 2020-10-15 11:08:07.174 Socket (2) | Connecting to IP: 216.1.90.129. | 2020-10-15 11:08:07.174 HD Request # 8 | Setting DTC encoding to Binary VLS | 2020-10-15 11:08:07.272 HD Request # 8 | Sending historical data logon request message. | 2020-10-15 11:08:07.272 SC Data - All Services | Received security definition for symbol CLX20_FUT_NYMEX | 2020-10-15 11:08:07.308 SC Data - All Services | Real-time data for symbol ESU20_FUT_CME is currently unavailable. | 2020-10-15 11:08:07.308 SC Data - All Services | Received security definition for symbol ESU20_FUT_CME | 2020-10-15 11:08:07.308 SC Data - All Services | Received security definition for symbol ESZ20_FUT_CME | 2020-10-15 11:08:07.308 SC Data - All Services | Received security definition for symbol MESZ20_FUT_CME | 2020-10-15 11:08:07.308 HD Request # 8 | Requesting Intraday data. Start date-time: 2020-10-15 11:07:43. Record interval: 0. Symbol: CLX20 | 2020-10-15 11:08:07.320 HD Request # 8 | Decompressing data. | 2020-10-15 11:08:07.367 HD Request # 8 | Receiving Intraday data for CLX20_FUT_NYMEX starting at 2020-10-15 11:07:43.032000 | 2020-10-15 11:08:07.369 Socket (2) | CloseSocket call. | 2020-10-15 11:08:07.369 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-15 11:08:07.369 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-10-15 11:08:07.369 Historical data download thread signaled to stop. | 2020-10-15 11:08:07.378 HD Request # 8 | Timestamp of first Intraday data file record written: 2020-10-15 11:07:43.032001 | 2020-10-15 11:08:07.378 HD Request # 8 | Received 259 records from 2020-10-15 11:07:43.032 to 2020-10-15 11:08:07.129 (24.1 seconds) and wrote 259 records for CLX20_FUT_NYMEX | 2020-10-15 11:08:07.378 HD Request # 8 | Completion time: 0s | 2020-10-15 11:08:07.381 HD Request # 8 | Intraday data download complete for CLX20_FUT_NYMEX. Unique request ID: 8 | 2020-10-15 11:08:07.381 Removing historical data download ID 8. | 2020-10-15 11:08:07.381 Real-time Intraday chart data file updates started for CLX20_FUT_NYMEX | 2020-10-15 11:08:07.381 Intraday chart data file opened for CLX20_FUT_NYMEX | 2020-10-15 11:08:07.381 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2020-10-15 11:08:07.381 |