Support Board
Date/Time: Wed, 12 Feb 2025 11:55:01 +0000
Post From: Sierra freezes on live trade and leaves open position with TT Fix and Sierra data
| [2020-10-15 15:52:48] |
| User970450 - Posts: 1 |
|
Hello, today I was trading the ESZ contract and I had a long trade on with sell stop and sell limit bracket orders. The platform suddenly froze, and when I relaunched it, the position was down 5 points and the stops were not server side. I have the settings configured as per the attached. Can you tell me what's going on with the freezing of the platform, and also why the orders were not server side? Thank you guys for your support and building an amazing platform. |
 sierra.png / V - Attached On 2020-10-15 15:51:12 UTC - Size: 29.22 KB - 189 views Attachment Deleted. |