Support Board
Date/Time: Wed, 12 Feb 2025 13:11:34 +0000
Post From: Bracket orders filled 1-2 ticks away from order with TT Order Routing
| [2020-10-14 19:19:41] |
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Your only point of contact for a question like this is the exchange. They fill your orders. We see you are using the Sierra Chart Order Routing Service. If you look at the Order Action Source field for the order lines in the Trade Activity Log you will see the exchange order ID. Make reference to that when contacting the exchange. Here is the documentation for the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |