Support Board
Date/Time: Mon, 25 Nov 2024 13:45:37 +0000
Post From: OEC login v1088
[2014-02-02 00:36:28] |
B McCarthy - Posts: 4 |
Greetings, since upgrading to v1088 of Sierra, I can no longer login to OEC. Software keeps attempting login: "Connecting..." then "Waiting to reconnect..."(yellow highlight) without ever connecting. I can login with OEC charting with no problem, remoting is enabled and have also disabled the firewall. I verified Data/rade Services settings, re-entered user name/passsword als. This happened immediately after upgrading to v1088 of Sierra software. From message log: Open E Cry FIX/FAST - Connecting to trading server prod.openecry.com:9400. | 2014-02-01 18:35:21 Resolved address prod.openecry.com to IP 64.94.37.206 | 2014-02-01 18:35:21 The network socket is connected. | 2014-02-01 18:35:21 The socket starting SSL connection. | 2014-02-01 18:35:21 SSL socket is now connected. | 2014-02-01 18:35:21 OEC FIX Trading session: Sending the Logon message. | 2014-02-01 18:35:21 OEC FIX Trading session: Received a Logout message. | 2014-02-01 18:35:21 OEC FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2014-02-01 18:35:21 The SSL socket was shut down successfully. | 2014-02-01 18:35:21 OEC FIX Trading session: Logged out and disconnected. | 2014-02-01 18:35:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-02-01 18:35:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-02-01 18:35:21 Disconnected from Open E Cry. | 2014-02-01 18:35:21 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-02-01 18:35:21 It will cycle this over and over as it attempts to reconnect. Any suggestions would be appreciated. Thank you! |