Login Page - Create Account

Support Board


Date/Time: Wed, 12 Feb 2025 18:57:13 +0000



Post From: Random disconnects using Trading Evaluator Service

[2020-10-13 11:37:19]
Sierra Chart Engineering - Posts: 104368
You sent us logs with connectivity issues to Rithmic. We do not know why you are sending us that. We do not provide support for Rithmic. And that service is completely unrelated to the Trading Evaluator service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing