Support Board
Date/Time: Mon, 25 Nov 2024 19:41:40 +0000
Post From: OEC and ver1081
| [2014-02-01 03:12:28] |
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We will have to let OEC know about the disconnect issue. We also need to see the Message Log when this occurs. Here are the instructions to provide it: https://www.sierrachart.com/index.php?l=PostingInformation.php#log One thing about a disconnect is that it is more noticeable that this occurs because Sierra Chart directly handles the network socket connection and the Message Log will open if the socket is unexpectedly closed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |