Support Board
Date/Time: Wed, 12 Feb 2025 06:47:16 +0000
Post From: Feed kept disconnecting over and over again... any thoughts?
| [2020-10-02 07:09:56] |
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We have looked over the message log. These are the relevant messages: DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-10-01 15:09:24.483 * You keep losing the connection to the delayed data feed. This is going to be a connectivity issue on your side. See why there is a problem connecting to this address and port:DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-10-01 15:09:24.483 DTC Client socket (1) | CloseSocket call. | 2020-10-01 15:09:24.483 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-01 15:09:24.483 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2020-10-01 15:09:24.483 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-10-01 15:09:24.483 DTC Client socket (1) | Closed. | 2020-10-01 15:09:24.483 DTC Client socket (0) | CloseSocket call. | 2020-10-01 15:09:24.483 SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-10-01 15:09:24.483 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2020-10-01 15:09:24.483 SC DTC Delayed Exchange Data | Connecting to the server ds23.sierracharts.com. Port 10058 | 2020-10-01 15:09:26.474 ds23.sierracharts.com. Port 10058 We would not know. This is a going to be a connectivity issue on your side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |