Support Board
Date/Time: Wed, 12 Feb 2025 04:57:00 +0000
Post From: The Chartbook file requires a newer version of Sierra Chart or is not a valid Chartbook.
| [2020-09-28 19:00:11] |
| |
|
That file just consists of nothing more than zeros. That is going to be an operating system level issue on your side to have a result like that. There is no possibility of this being an issue on the Sierra Chart side. We have rarely but sometimes seen problems like this involving files, for the last 15 years or so. It is rare but sometimes it happens. When you had closed Sierra Chart at the time this happened, were you also shutting down your computer system? Not sure why that would matter but just trying to understand how this occurs. Are you running any kind of Antivirus/anti-malware software on your system? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-28 19:01:29
|