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Date/Time: Thu, 19 Sep 2024 01:12:08 +0000



Post From: Scaling..

[2014-01-30 19:32:26]
Sierra Chart Engineering - Posts: 104368
OK, we just need an image of the chart after you have Reset the Scales so we can have more of an understanding.

3. If you could provide a video of this, that would help.

No one here is going to help you, except us. We are the most qualified to help you. If you rely upon other users, you may get inaccurate information.

It would also be hard for someone to help you, unless they are actually directly experiencing and seeing what you are.

It is also possible there is a data error from the data feed you are using which is causing the scale for the main price graph and studies to be affected by that out of range value.

Rather than saying everything you are, focus on one item, and provide us a before and after image and also provide us an image with the scales being reset. At this point, nobody has enough information to offer any help. Anyway, you said you will provide more information when you have the time. But do not expect any reliable answer to be given until then.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-30 19:32:58