Support Board
Date/Time: Wed, 12 Feb 2025 04:02:11 +0000
Post From: Orders getting cancelled and new ones open at login
| [2020-09-26 05:11:03] |
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We looked into this, and we cannot reproduce it. We entered these three orders at this time on the TWS demo system: Entry Time Last Activity Time Symbol Status Internal Order ID Order Type Buy/Sell Service Order ID Open/Close Order Quantity Price Price 2 Filled Quantity Average Fill Price Parent Internal Order ID Time in Force Good Till DateTime Trade Account Link ID OCO ID LastOrderActionSource Client Order ID Exchange Order ID Text Tag TrailOrderOffset TrailOrderStepAmount
2020-09-25 15:59:59.857 2020-09-25 15:59:59.857 AAPL Open 12154 Limit Buy 76 Open 400 112.23 0.00 0 0.00 0 Day DU230106 0 0 IB order status update 0.00 0.00 2020-09-26 01:03:34.795 2020-09-26 01:05:10.618 ES-202012-GLOBEX Pending Open 12153 Limit Buy 75 Open 1 3228.75 0.00 0 0.00 0 Day DU230106 0 0 IB order status update 0.00 0.00 2020-09-26 01:03:23.052 2020-09-26 01:05:10.618 ES-202012-GLOBEX Pending Open 12152 Limit Buy 74 Open 1 2993.75 0.00 0 0.00 0 Day DU230106 0 0 IB order status update 0.00 0.00 We repeatedly reconnected to TWS, and both the Internal Order ID and Service Order ID remain completely stable. In the TWS API settings there is the setting "Use negative numbers to bind automatic orders". Try disabling that but we think that only applies to orders entered outside of Sierra Chart. Sierra Chart does use the function reqAutoOpenOrders when the TWS Client identifier is set to 0. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |