Support Board
Date/Time: Sat, 23 Nov 2024 01:34:48 +0000
Post From: Denali Data Feed Compression Available
| [2020-09-25 03:25:48] |
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Regarding post #22 and #23 we are working on making providing this server address automatically based on your location. We should have this done in about an hour. After that just restart Sierra Chart and perform a Forced Login: Sierra Chart - Software Login Instructions: Forced Login We never had a Singapore server for market data and we removed it for trading, because we did not have confidence in that server or the routing to TT. This was done for safety reasons. It is not right for us to put out a server, that has reliability issues. But what we will do is we will set up a TT order routing process on the US West server. We will get that done as soon as possible. And that really is going to be much better all around especially if you are trading US markets. You will have much lower and stable order routing latency. That actually was one of our plans anyway for that server. And as we said, that location was chosen due to the subsea cable connectivity to the Asia-Pacific region which terminate in that very same building (the Westin building: https://www.westinbldg.com/). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-25 03:28:50
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