Support Board
Date/Time: Sat, 23 Nov 2024 05:49:56 +0000
Post From: Denali Data Feed Compression Available
| [2020-09-22 19:09:00] |
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We did notice a stability issue with one of the server processes which is supporting compression which resulted in an abnormal shutdown. We are looking into the cause and we do have a dump file. This would have caused disconnected users at the time. Otherwise, the compression is working very well. Also understand that if you notice a lag during very busy times, there can be different reasons for this. Our testing of the data feed in recent weeks and today is that there is no lag coming out of the servers. Instead, lagging data would be due to other issues elsewhere. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-22 19:17:30
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