Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 01:17:20 +0000



Post From: Scaling..

[2014-01-30 16:36:13]
Sierra Chart Engineering - Posts: 104368
1.
Why does scaling completely stop functioning as soon as I move anything, either range or position
We do not understand this. Stop functioning in what way?

Very often what "Reset Scales" gives you is unusable so I have to move the range or position but that turns off all scaling so the price wanders off the screen. Very silly.
This makes no sense. The default scaling will show all values from the price bars and studies. After you Reset Scales, then post an image of the chart by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

2. Post an image of the chart that you see after you use this command. Here are the instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

3. We cannot answer this. We have insufficient information. And actually, we are completely puzzled at what you are describing in this thread. With the way you are presenting this, we have never heard of such things and it does not make sense as you are claiming.

4. At this point, this is beside the point and you are misunderstanding the purpose of that setting. It is documented here:
http://www.sierrachart.com/index.php?l=doc/doc_Scaling.html

5. Yes. However, we want to understand the basic problem first. Basically this is accomplished by slightly compressing the scale with Interactive Scale Range.

SC has major scaling issues that need to be addressed.
No, most definitely there is not. Once again this is not making any sense. We have not heard this from anyone else and there cannot possibly be such a problem with such a basic function of the program. If there actually was it would have been immediately solved at the moment it existed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-30 16:38:45