Support Board
Date/Time: Sun, 24 Nov 2024 17:46:19 +0000
Post From: Charts updating slow on live data, blasting fast on replay (Denali)
| [2020-09-17 08:19:17] |
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There are changes we are making to improve network efficiency, and also we are adding fast compression which will reduce latency to ensure there is no lag at any time. You are also probably about 100 to 150 ms from the server. The idea is to reduce during busy times latency which potentially now could be in the hundreds of milliseconds, or over a second due to the larger amount of data transmitted. So the plan is to create consistently low latency. So if you really think this is "terrible" at 100 ms, when you are already over that from the server, we really cannot help with this. There is further improvement we are making over the next few weeks. But we are not going to struggle and bend over backwards to a posting like this. So our advice is please discontinue the Denali data feed. We are not going to struggle and bend over backwards with this kind of posting. Our advice is to discontinue. But we recommend staying for another 1 to 2 months, until we complete all of the related development. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-17 08:46:12
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