Support Board
Date/Time: Sat, 23 Nov 2024 11:41:05 +0000
Post From: Data Feed Stopping/Lagging Issue (non-Denali specific)
| [2020-09-12 11:44:24] |
| User495158 - Posts: 106 |
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I too am having daily lag issues with CQG/ CME from the end of August/ beginning of September. Not only at the open but throughout the day. The lags are short pauses of a second or two. Never before had I these issues. Some occasional disconnects would happen (once or twice in a week), but not lag. This did not happen even during the ultra high volatility days of February/ March 2020. So I doubt the problem is connectivity issue on the client side, since so many clients are reporting the problems and they live all over the world. And I have probably one of the fastest retail connections available, 200mbit download/upload fibre connection. And just one other thing I wanted to mention. Sierra Chart is a great platform and that's why we use it. Especially to scalpers any kind of lag is matter of life and death. A second or two lag can mean the difference between a win or a loss. And it can be a major loss if you can't close your position. So it is a big issue. I hope you will find a solution for this. Date Time Of Last Edit: 2020-09-12 12:16:54
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