Support Board
Date/Time: Tue, 11 Feb 2025 19:12:37 +0000
Post From: Information: Denali Data Feed Lagging/Stopping Issues for Some Users
| [2020-09-11 20:21:06] |
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Post #15 claiming problems again today, you are noticing a slight delay not only with the Denali data feed, but our other feeds from our other services. Once again this is an Internet connectivity issue. 1 to 1.5 seconds delay at times is not serious. If you want to solve the problem you need to get a server somewhere preferably within the Chicago area and use a Remote Desktop connection to it. We can help you with that. Just start a new thread that you want assistance with a remote server to run Sierra Chart. This is why we have locked this thread because users are jumping onto any little problem and saying it is a problem with our data feed. Complete nonsense. If you have a problem with the public Internet, there are solutions to bypass it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-11 20:30:10
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