Support Board
Date/Time: Tue, 11 Feb 2025 21:28:15 +0000
Post From: Stalling charts
| [2020-09-11 20:08:18] |
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We did a software update with our delayed data servers early in the morning and that would interrupt the feed for 10 minutes in order to delay the data. Usually users would not notice because they get switched to our other delayed data server but if you had connected back to the same server you would notice the data feed would be interrupted for 10 minutes and then it would start. So we think part of the problem is related to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |