Support Board
Date/Time: Tue, 11 Feb 2025 17:46:45 +0000
Post From: Notice: Missing Historical Intraday Data
| [2020-09-11 06:31:32] |
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A problem has been determined related to software updates to support millisecond/microsecond time stamping, where the historical data servers were not correctly interpreting the start Date-Time for requested historical data and data from a partially incorrect Date-Time may have been returned. This may have resulted in missing data. This issue has been resolved. If you are missing historical Intraday data in your charts, then follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |