Support Board
Date/Time: Tue, 11 Feb 2025 18:58:56 +0000
Post From: Information: Denali Data Feed Lagging/Stopping Issues for Some Users
| [2020-09-11 02:17:08] |
| User753428 - Posts: 167 |
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just wanted to add a datapoint b/c I had these same problems with denali all the way since March. these were support posts created by me back in March and May: denali feed froze for more than 10 seconds at 9:30 est market open today feeds stops for 3-5 seconds multiple times during the day the symptoms i describe exactly match those mentioned recently (delay -> catches up to recent price action via superspeed -> normalizes to streaming real-time data at 1x speed) which suggests the underlying cause may be similar. for whatever reason, these never got resolved (i guess it wasn't affecting a high enough % of denali users to warrant serious attention at the time) and i had to switch back to cqg. i love sierracharts b/c you guys do great engineering but any kind of datafeed lag or freezing, no matter how small, cannot be tolerated for daytraders. i wish you guys luck in finding a solution b/c i would love to go back to the denali feed and use Sierrachart's TT order routing one day. |