Support Board

Date/Time: Tue, 11 Feb 2025 17:33:31 +0000

Post From: Problem with LogIn by CQG WebApi

[2020-09-08 17:30:13] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 37879
Take a look through the information at the following link to see if any of these match to what you see in your Message Log and then follow the appropriate directions: CQG Trading Platform Service: Common Error Messages Otherwise, follow these instructions to attach your Message Log to this thread so we can take a look at what it states: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing