Login Page - Create Account

Support Board


Date/Time: Tue, 11 Feb 2025 14:05:50 +0000



Post From: No historical data client is currently set to download historical Daily data for SPX500

[2020-09-04 05:39:42]
User844388 - Posts: 9
Did exactly 9 steps below but still no data upon "delete all dataand download" log sys same:
No historical data client is currently set to download historical Daily data for SPX500. | 2020-09-04 01:32:49.911

Also there is no SPX500[M] , the [M] never shows up on chart title just SPX500
------
Optional: If you want to apply the Intraday Session Times to the charts as defined in the Global Symbol Settings, then select Global Settings >> Symbol Settings. Enable the Apply Intraday Session Times to Intraday Chart option and press OK. Otherwise, make sure this option is disabled if you do not want the Session Times settings in the chart changed.
Go to each chart and Trade DOM window for the particular symbols there is incorrect Symbol Settings for and select Chart >> Chart Settings on the menu.
Select the Advanced Settings 3 tab.
Make sure there is no checkmark by Do Not Change Symbol Settings for Chart on Symbol Change. It needs to be disabled. If it was enabled, disable it and press the Apply button.
Select the Main Settings tab.
Press the Apply Global Symbol Settings button.
Press OK.
In the case of the Historical Daily charts which also includes Weekly, Monthly, Quarterly, and Yearly chart bars, it is necessary to re-download the data if the chart bars are not displaying correctly relative to the last bar in the chart. To do this, select Edit >> Delete All Data and Download.
Repeat the above steps for each Chart and Trade DOM with which you have a Symbol Settings issue.