Login Page - Create Account

Support Board


Date/Time: Tue, 11 Feb 2025 14:14:04 +0000



Post From: No historical data client is currently set to download historical Daily data for SPX500

[2020-09-04 01:47:51]
User844388 - Posts: 9
New acct, fresh install, spx500 CFD realtime & historical failed, i already hit "Translate Symbols to Current Service" and other stuff like futures CME works fine but no CFD works, also "Allow Support for Sierra Chart Data Feed" box is ticked in Data Service tab.
----------
No historical data client is currently set to download historical Daily data for SPX500. | 2020-09-03 21:33:14.665
----------
Software version: 2159 64-bit | 2020-09-03 21:32:29.274
Primary Thread ID: 10624 | 2020-09-03 21:32:29.274
Enabled for: Sierra Chart Historical Data Service. | 2020-09-03 21:32:29.274
Enabled for: Denali Real-Time Exchange Data Feed. | 2020-09-03 21:32:29.274
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-03 21:32:29.274
Enabled for exchange2: CME | 2020-09-03 21:32:29.274
Enabled for exchange2: CBOT (Trading Account Required) | 2020-09-03 21:32:29.274
Enabled for exchange2: COMEX (Trading Account Required) | 2020-09-03 21:32:29.274
Enabled for exchange2: NYMEX (Trading Account Required) | 2020-09-03 21:32:29.274
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-03 21:32:29.274
Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-09-03 21:32:29.274
Custom symbol settings values: enabled | 2020-09-03 21:32:29.274
Chart Update Interval: 500 | 2020-09-03 21:32:29.274
Intraday Data Storage Time Unit: 1 | 2020-09-03 21:32:29.274
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-09-03 21:32:29.274
2020-09-03 18:32:29 Local computer time | 2020-09-03 21:32:29.274
2020-09-04 01:32:29 Local computer time in UTC | 2020-09-03 21:32:29.274
2020-09-03 21:32:29 Local computer time in SC Time Zone | 2020-09-03 21:32:29.274
2020-09-04 01:25:39 Server time in UTC | 2020-09-03 21:32:29.274
Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-09-03 21:32:29.274
Program path: C:\SierraChart\ | 2020-09-03 21:32:29.274
Data Files path: C:\SierraChart\Data\ | 2020-09-03 21:32:29.274
OS Version Number: 10.0 | 2020-09-03 21:32:29.275
Locale Setting: C | 2020-09-03 21:32:29.275
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-09-03 21:32:29.276
Allowed protected custom studies: | 2020-09-03 21:32:29.276

No historical data client is currently set to download historical Daily data for SPX500. | 2020-09-03 21:33:14.665
Added historical Intraday data request for ESU20_FUT_CME to the queue. | 2020-09-03 21:40:48.522
Intraday data recording state for symbol ESU20_FUT_CME is set to download 'Pending'. | 2020-09-03 21:40:48.522
Triggering next historical data download in queue. | 2020-09-03 21:40:48.522
HD Request # 15 | Downloading Intraday chart data for ESU20_FUT_CME to the file ESU20_FUT_CME.scid. Service: cme | 2020-09-03 21:40:48.522
Enabling compression for file: C:\SierraChart\Data\ESU20_FUT_CME.scid. This may take a while. | 2020-09-03 21:40:48.523 *
HD Request # 15 | Download start date-time: 2020-09-03 16:15:00.000 | 2020-09-03 21:40:48.523
HD Request # 15 | Disabling Intraday chart updating for symbol. | 2020-09-03 21:40:48.523
HD Request # 15 | Using server: ds21.sierracharts.com port 10149 | 2020-09-03 21:40:48.524
Socket (3) | Creating socket. | 2020-09-03 21:40:48.524
Socket (3) | Connecting to IP: 216.1.90.129. | 2020-09-03 21:40:48.524
HD Request # 15 | Setting DTC encoding to Binary VLS | 2020-09-03 21:40:48.685
HD Request # 15 | Sending historical data logon request message. | 2020-09-03 21:40:48.685
HD Request # 15 | Requesting Intraday data. Start date-time: 2020-09-03 16:15:00. Record interval: 1. Symbol: ESU20 | 2020-09-03 21:40:49.192
HD Request # 15 | Decompressing data. | 2020-09-03 21:40:49.259
HD Request # 15 | Receiving Intraday data for ESU20_FUT_CME starting at 2020-09-03 16:30:00 | 2020-09-03 21:40:49.508
HD Request # 15 | Truncating file to starting date-time of 2020-09-03 16:30:00.000 | 2020-09-03 21:40:49.508
Socket (3) | CloseSocket call. | 2020-09-03 21:40:49.577
Historical data download thread signaled to stop. | 2020-09-03 21:40:49.577
Socket (3) | Shutdown started. Waiting for graceful close. | 2020-09-03 21:40:49.577
HD Request # 15 | Timestamp of first Intraday data file record written: 2020-09-03 16:30:00 | 2020-09-03 21:40:49.578
HD Request # 15 | Received 9867 records from 2020-09-03 16:30:00.000 to 2020-09-03 21:40:47.000 (5.2 hours) and wrote 9867 records for ESU20_FUT_CME | 2020-09-03 21:40:49.578
HD Request # 15 | Completion time: 1s | 2020-09-03 21:40:49.587
HD Request # 15 | Intraday data download complete for ESU20_FUT_CME. Unique request ID: 13 | 2020-09-03 21:40:49.587
Removing historical data download ID 13. | 2020-09-03 21:40:49.587
Real-time Intraday chart data file updates started for ESU20_FUT_CME | 2020-09-03 21:40:49.587
Opened cached Intraday file: C:\SierraChart\Data\ESU20_FUT_CME.scid. Thread ID: 10624 | 2020-09-03 21:40:49.588
Intraday chart data file opened for ESU20_FUT_CME | 2020-09-03 21:40:49.588
HD Request # 15 | Enabling Intraday chart updating for symbol. | 2020-09-03 21:40:49.588
ESU20_FUT_CME[M] 1 Min #5 | Flagging to reload Intraday data on download completion. | 2020-09-03 21:40:49.588
ESU20_FUT_CME[M] #9 | Flagging to reload Intraday data on download completion. | 2020-09-03 21:40:49.588
ESU20_FUT_CME[M] 30 Min #10 | Flagging to reload Intraday data on download completion. | 2020-09-03 21:40:49.588

Triggering next historical data download in queue. | 2020-09-03 21:40:49.588
Socket (3) | Socket gracefully closed by remote side. | 2020-09-03 21:40:49.647
Socket (3) | Closed. | 2020-09-03 21:40:49.647
ESU20_FUT_CME[M] 1 Min #5 | Reloading chart. | 2020-09-03 21:40:49.654
ESU20_FUT_CME[M] #9 | Reloading chart. | 2020-09-03 21:40:49.714
ESU20_FUT_CME[M] 30 Min #10 | Reloading chart. | 2020-09-03 21:40:50.047
ESU20_FUT_CME[M] 30 Min #10 | StartDateTimeForLoadingOrderFills: 2020-09-03 16:15:00 | 2020-09-03 21:40:50.309