Support Board
Date/Time: Tue, 11 Feb 2025 14:24:37 +0000
Post From: error downloading historical data using sc/tt service
| [2020-09-02 13:20:19] |
| User258279 - Posts: 1 |
|
Software version: 2159 64-bit | 2020-09-02 09:15:55.489 Primary Thread ID: 8140 | 2020-09-02 09:15:55.489 Enabled for: Advanced Features 2. | 2020-09-02 09:15:55.489 Enabled for: Sierra Chart Historical Data Service. | 2020-09-02 09:15:55.489 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-09-02 09:15:55.489 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-02 09:15:55.489 Enabled for exchange2: CME | 2020-09-02 09:15:55.489 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-02 09:15:55.489 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-09-02 09:15:55.489 Custom symbol settings values: disabled | 2020-09-02 09:15:55.489 Chart Update Interval: 100 | 2020-09-02 09:15:55.489 Intraday Data Storage Time Unit: 0 | 2020-09-02 09:15:55.489 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-09-02 09:15:55.489 2020-09-02 09:15:55 Local computer time | 2020-09-02 09:15:55.489 2020-09-02 13:15:55 Local computer time in UTC | 2020-09-02 09:15:55.489 2020-09-02 09:15:55 Local computer time in SC Time Zone | 2020-09-02 09:15:55.489 2020-09-02 13:02:16 Server time in UTC | 2020-09-02 09:15:55.489 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-09-02 09:15:55.489 Program path: C:\SierraChart\ | 2020-09-02 09:15:55.489 Data Files path: C:\SierraChart\Data\ | 2020-09-02 09:15:55.489 OS Version Number: 10.0 | 2020-09-02 09:15:55.490 Locale Setting: C | 2020-09-02 09:15:55.490 DLLs: MAutoFloorCeiling.dll, MAutoFloorCeiling_2151.dll, MAutoFloorCeiling_2151_64.dll, MAutoFloorCeiling_64.dll, MBidAskOscillator.dll, MBidAskOscillator_2151.dll, MBidAskOscillator_2151_64.dll, MBidAskOscillator_64.dll, MBoxChart.dll, MBoxChart_2151.dll, MBoxChart_2151_64.dll, MBoxChart_64.dll, MBoxHistogram.dll, MBoxHistogram_2151.dll, MBoxHistogram_2151_64.dll, MBoxHistogram_64.dll, MCumulativeDelta.dll, MCumulativeDelta_2151.dll, MCumulativeDelta_2151_64.dll, MCumulativeDelta_64.dll, MGannSwing.dll, MGannSwing_2151.dll | 2020-09-02 09:15:55.490 Allowed protected custom studies: SST_DrawImbalanceLevels, SST_FreeBundle | 2020-09-02 09:15:55.490 Socket (3) | CloseSocket call. | 2020-09-02 09:15:56.140 Socket (3) | Closed. | 2020-09-02 09:15:56.140 HD Request # 27 | Error downloading historical Intraday data for NQU20_FUT_CME. Timeout error connecting to server. | 2020-09-02 09:15:56.141 Historical data download thread signaled to stop. | 2020-09-02 09:15:56.141 HD Request # 27 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for NQU20_FUT_CME | 2020-09-02 09:15:56.141 HD Request # 27 | Receiving Intraday data for NQU20_FUT_CME starting at 2020-09-02 09:13:29 | 2020-09-02 09:15:56.141 Added 1050 Time and Sales records to Intraday data file for NQU20_FUT_CME after download. | 2020-09-02 09:15:56.142 HD Request # 27 | Timestamp of first Intraday data file record written: 2020-09-02 09:13:29 | 2020-09-02 09:15:56.142 HD Request # 27 | Completion time: 20s | 2020-09-02 09:15:56.142 HD Request # 27 | Intraday data download complete for NQU20_FUT_CME. Unique request ID: 11 | 2020-09-02 09:15:56.142 Removing historical data download ID 11. | 2020-09-02 09:15:56.142 Real-time Intraday chart data file updates started for NQU20_FUT_CME | 2020-09-02 09:15:56.142 Intraday chart data file opened for NQU20_FUT_CME | 2020-09-02 09:15:56.142 HD Request # 27 | Enabling Intraday chart updating for symbol. | 2020-09-02 09:15:56.142 Triggering next historical data download in queue. | 2020-09-02 09:15:56.142 Chart #2 has tagged chart #1 for full recalculation. Chartbook: NQ.Cht | 2020-09-02 09:15:56.171 MNQU20_FUT_CME [C][M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: NQ.Cht | 2020-09-02 09:15:56.270 Opened cached Intraday file: C:\SierraChart\Data\NQU20_FUT_CME.scid. Thread ID: 9340 | 2020-09-02 09:15:56.709 File >> Disconnect selected. | 2020-09-02 09:17:13.570 SC Futures Order Routing/Data | Waiting for socket receive thread to end | 2020-09-02 09:17:13.571 DTC Client socket (1) | CloseSocket call. | 2020-09-02 09:17:13.571 DTC Client socket (1) | Max send buffers used during socket life: 3 | 2020-09-02 09:17:13.571 DTC Client socket (1) | Max send buffer size during socket life: 328 | 2020-09-02 09:17:13.571 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-02 09:17:13.572 SC Data - All Services | Waiting for socket receive thread to end | 2020-09-02 09:17:13.580 DTC Client socket (2) | CloseSocket call. | 2020-09-02 09:17:13.580 DTC Client socket (2) | 92 bytes remaining in receive buffer when socket closed. | 2020-09-02 09:17:13.581 SC Data - All Services | Disconnected from the server. | 2020-09-02 09:17:13.581 SC Futures Order Routing/Data | Disconnected. | 2020-09-02 09:17:13.581 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-09-02 09:17:13.581 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-09-02 09:17:13.628 DTC Client socket (1) | Closed. | 2020-09-02 09:17:13.628 DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-09-02 09:17:13.743 DTC Client socket (2) | Closed. | 2020-09-02 09:17:13.743 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2020-09-02 09:17:18.630 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-09-02 09:17:18.646 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-09-02 09:17:18.646 SC Futures Order Routing/Data | Network connection to server complete. | 2020-09-02 09:17:18.704 SC Futures Order Routing/Data | Starting socket receive thread. | 2020-09-02 09:17:18.704 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2020-09-02 09:17:18.704 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2020-09-02 09:17:18.884 SC Futures Order Routing/Data | Sending logon request message. | 2020-09-02 09:17:18.884 SC Futures Order Routing/Data | Received logon response. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Trading is supported. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | OCO Orders supported. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Bracket Orders supported. | 2020-09-02 09:17:18.943 SC Futures Order Routing/Data | Connected to server complete. | 2020-09-02 09:17:18.943 Triggering next historical data download in queue. | 2020-09-02 09:17:18.944 Triggering next historical data download in queue. | 2020-09-02 09:17:18.944 Triggering next historical data download in queue. | 2020-09-02 09:17:18.944 Triggering next historical data download in queue. | 2020-09-02 09:17:18.944 Updated verified funded futures trading account ending date to: 2020-10-02 13:17:19 | 2020-09-02 09:17:18.944 Mapping NQU20_FUT_CME to NQU20. Service code: cme | 2020-09-02 09:17:18.952 SC Data - All Services | Starting real-time market data updates for: NQU20_FUT_CME (NQU20). ID: 1 Service code: cme | 2020-09-02 09:17:18.952 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10048 | 2020-09-02 09:17:18.952 SC Data - All Services | Requesting security definition data for: NQU20_FUT_CME (NQU20). ID: 1 | 2020-09-02 09:17:18.952 Added historical Intraday data request for NQU20_FUT_CME to the queue. | 2020-09-02 09:17:18.952 Intraday data recording state for symbol NQU20_FUT_CME is set to download 'Pending'. | 2020-09-02 09:17:18.952 Triggering next historical data download in queue. | 2020-09-02 09:17:18.952 Delaying start of download for NQU20_FUT_CME | 2020-09-02 09:17:18.956 DTC Client socket (2) | Creating socket. | 2020-09-02 09:17:18.968 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-09-02 09:17:18.968 Mapping ESU20_FUT_CME to ESU20. Service code: cme | 2020-09-02 09:17:18.985 SC Data - All Services | Starting real-time market data updates for: ESU20_FUT_CME (ESU20). ID: 2 Service code: cme | 2020-09-02 09:17:18.985 SC Data - All Services | Requesting security definition data for: ESU20_FUT_CME (ESU20). ID: 2 | 2020-09-02 09:17:18.985 Mapping MNQU20_FUT_CME to MNQU20. Service code: cme | 2020-09-02 09:17:18.986 SC Data - All Services | Starting real-time market data updates for: MNQU20_FUT_CME (MNQU20). ID: 3 Service code: cme | 2020-09-02 09:17:18.986 SC Data - All Services | Requesting security definition data for: MNQU20_FUT_CME (MNQU20). ID: 3 | 2020-09-02 09:17:18.986 Added historical Intraday data request for MNQU20_FUT_CME to the queue. | 2020-09-02 09:17:18.986 Intraday data recording state for symbol MNQU20_FUT_CME is set to download 'Pending'. | 2020-09-02 09:17:18.986 Triggering next historical data download in queue. | 2020-09-02 09:17:18.986 Mapping MESU20_FUT_CME to MESU20. Service code: cme | 2020-09-02 09:17:18.991 SC Data - All Services | Starting real-time market data updates for: MESU20_FUT_CME (MESU20). ID: 4 Service code: cme | 2020-09-02 09:17:18.991 SC Data - All Services | Requesting security definition data for: MESU20_FUT_CME (MESU20). ID: 4 | 2020-09-02 09:17:18.991 Added historical Intraday data request for MESU20_FUT_CME to the queue. | 2020-09-02 09:17:18.991 Intraday data recording state for symbol MESU20_FUT_CME is set to download 'Pending'. | 2020-09-02 09:17:18.991 Triggering next historical data download in queue. | 2020-09-02 09:17:18.991 Added historical Intraday data request for ESU20_FUT_CME to the queue. | 2020-09-02 09:17:18.992 Intraday data recording state for symbol ESU20_FUT_CME is set to download 'Pending'. | 2020-09-02 09:17:18.992 Triggering next historical data download in queue. | 2020-09-02 09:17:18.992 Requesting market depth updates for: ESU20_FUT_CME if supported. | 2020-09-02 09:17:18.992 Separate subscription for market depth updates not supported. ESU20_FUT_CME | 2020-09-02 09:17:18.992 Requesting market depth updates for: NQU20_FUT_CME if supported. | 2020-09-02 09:17:18.993 Separate subscription for market depth updates not supported. NQU20_FUT_CME | 2020-09-02 09:17:18.993 SC Futures Order Routing/Data | Received security definition for symbol NQU20_FUT_CME | 2020-09-02 09:17:19.009 SC Futures Order Routing/Data | Received security definition for symbol ESU20_FUT_CME | 2020-09-02 09:17:19.065 SC Futures Order Routing/Data | Received security definition for symbol MNQU20_FUT_CME | 2020-09-02 09:17:19.065 SC Futures Order Routing/Data | Received security definition for symbol MESU20_FUT_CME | 2020-09-02 09:17:19.065 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-09-02 09:17:39.989 * DTC Client socket (2) | CloseSocket call. | 2020-09-02 09:17:39.989 DTC Client socket (0) | CloseSocket call. | 2020-09-02 09:17:39.989 SC Data - All Services | Disconnected from the server. | 2020-09-02 09:17:39.989 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-09-02 09:17:39.989 DTC Client socket (2) | Closed. | 2020-09-02 09:17:39.989 SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 443 | 2020-09-02 09:17:41.989 DTC Client socket (2) | Creating socket. | 2020-09-02 09:17:42.005 DTC Client socket (2) | Connecting to IP: 216.1.90.130. | 2020-09-02 09:17:42.005 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2020-09-02 09:18:03.024 * DTC Client socket (2) | CloseSocket call. | 2020-09-02 09:18:03.024 DTC Client socket (0) | CloseSocket call. | 2020-09-02 09:18:03.024 SC Data - All Services | Disconnected from the server. | 2020-09-02 09:18:03.024 DTC Client socket (2) | Closed. | 2020-09-02 09:18:03.024 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-09-02 09:18:03.024 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 10048 | 2020-09-02 09:18:05.047 DTC Client socket (2) | Creating socket. | 2020-09-02 09:18:05.064 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2020-09-02 09:18:05.064 SC Data - All Services | Network connection to server complete. | 2020-09-02 09:18:05.124 SC Data - All Services | Starting socket receive thread. | 2020-09-02 09:18:05.124 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-09-02 09:18:05.124 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-09-02 09:18:05.191 SC Data - All Services | Sending logon request message. | 2020-09-02 09:18:05.191 SC Data - All Services | Received logon response. | 2020-09-02 09:18:05.818 SC Data - All Services | Server Name: SC Realtime Server. | 2020-09-02 09:18:05.818 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-09-02 09:18:05.818 SC Data - All Services | Successfully connected. | 2020-09-02 09:18:05.818 SC Data - All Services | Trading is not supported. | 2020-09-02 09:18:05.818 SC Data - All Services | Restarting real-time data updates for symbol: ESU20_FUT_CME -> ESU20. Market Depth data restarted. | 2020-09-02 09:18:05.818 SC Data - All Services | Restarting real-time data updates for symbol: MESU20_FUT_CME -> MESU20 | 2020-09-02 09:18:05.818 SC Data - All Services | Restarting real-time data updates for symbol: MNQU20_FUT_CME -> MNQU20 | 2020-09-02 09:18:05.818 SC Data - All Services | Restarting real-time data updates for symbol: NQU20_FUT_CME -> NQU20. Market Depth data restarted. | 2020-09-02 09:18:05.818 SC Data - All Services | Clearing market depth for ESU20_FUT_CME | 2020-09-02 09:18:06.218 SC Data - All Services | Received security definition for symbol ESU20_FUT_CME | 2020-09-02 09:18:06.218 Enabling compression for file: C:\SierraChart\Data\MarketDepthData\ESU20_FUT_CME.2020-09-02.depth. This may take a while. | 2020-09-02 09:18:06.219 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESU20_FUT_CME.2020-09-02.depth | 2020-09-02 09:18:06.219 SC Data - All Services | Clearing market depth for NQU20_FUT_CME | 2020-09-02 09:18:06.219 SC Data - All Services | Received security definition for symbol MESU20_FUT_CME | 2020-09-02 09:18:06.219 SC Data - All Services | Received security definition for symbol MNQU20_FUT_CME | 2020-09-02 09:18:06.219 SC Data - All Services | Received security definition for symbol NQU20_FUT_CME | 2020-09-02 09:18:06.219 Enabling compression for file: C:\SierraChart\Data\MarketDepthData\NQU20_FUT_CME.2020-09-02.depth. This may take a while. | 2020-09-02 09:18:06.220 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\NQU20_FUT_CME.2020-09-02.depth | 2020-09-02 09:18:06.220 HD Request # 28 | Downloading Intraday chart data for NQU20_FUT_CME to the file NQU20_FUT_CME.scid. Service: cme | 2020-09-02 09:18:11.291 Enabling compression for file: C:\SierraChart\Data\NQU20_FUT_CME.scid. This may take a while. | 2020-09-02 09:18:11.291 HD Request # 28 | Download start date-time: 2020-09-02 09:17:13.000 | 2020-09-02 09:18:11.291 HD Request # 28 | Using server: ds23.sierracharts.com port 80 | 2020-09-02 09:18:11.291 Socket (3) | Creating socket. | 2020-09-02 09:18:11.292 Socket (3) | Connecting to IP: 216.1.90.130. | 2020-09-02 09:18:11.292 Socket (3) | CloseSocket call. | 2020-09-02 09:18:31.278 Socket (3) | Closed. | 2020-09-02 09:18:31.278 HD Request # 28 | Error downloading historical Intraday data for NQU20_FUT_CME. Timeout error connecting to server. | 2020-09-02 09:18:31.279 Added historical Intraday data request for NQU20_FUT_CME to the queue. | 2020-09-02 09:18:31.279 Triggering next historical data download in queue. | 2020-09-02 09:18:31.279 Historical data download thread signaled to stop. | 2020-09-02 09:18:31.279 HD Request # 28 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for NQU20_FUT_CME | 2020-09-02 09:18:31.279 HD Request # 28 | Completion time: 20s | 2020-09-02 09:18:31.279 HD Request # 29 | Downloading Intraday chart data for NQU20_FUT_CME to the file NQU20_FUT_CME.scid. Service: cme | 2020-09-02 09:18:31.279 Enabling compression for file: C:\SierraChart\Data\NQU20_FUT_CME.scid. This may take a while. | 2020-09-02 09:18:31.280 HD Request # 29 | Download start date-time: 2020-09-02 09:17:13.000 | 2020-09-02 09:18:31.280 HD Request # 29 | Using server: ds21.sierracharts.com port 80 | 2020-09-02 09:18:31.280 Socket (3) | Creating socket. | 2020-09-02 09:18:31.280 Socket (3) | Connecting to IP: 216.1.90.129. | 2020-09-02 09:18:31.280 Socket (3) | CloseSocket call. | 2020-09-02 09:18:51.282 Socket (3) | Closed. | 2020-09-02 09:18:51.282 HD Request # 29 | Error downloading historical Intraday data for NQU20_FUT_CME. Timeout error connecting to server. | 2020-09-02 09:18:51.282 Added historical Intraday data request for NQU20_FUT_CME to the queue. | 2020-09-02 09:18:51.282 Triggering next historical data download in queue. | 2020-09-02 09:18:51.282 Historical data download thread signaled to stop. | 2020-09-02 09:18:51.283 HD Request # 29 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for NQU20_FUT_CME | 2020-09-02 09:18:51.283 HD Request # 29 | Completion time: 20s | 2020-09-02 09:18:51.283 HD Request # 30 | Downloading Intraday chart data for NQU20_FUT_CME to the file NQU20_FUT_CME.scid. Service: cme | 2020-09-02 09:18:51.283 Enabling compression for file: C:\SierraChart\Data\NQU20_FUT_CME.scid. This may take a while. | 2020-09-02 09:18:51.283 HD Request # 30 | Download start date-time: 2020-09-02 09:17:13.000 | 2020-09-02 09:18:51.283 HD Request # 30 | Using server: ds23.sierracharts.com port 80 | 2020-09-02 09:18:51.283 Socket (3) | Creating socket. | 2020-09-02 09:18:51.283 Socket (3) | Connecting to IP: 216.1.90.130. | 2020-09-02 09:18:51.283 |