Support Board
Date/Time: Wed, 12 Feb 2025 10:07:52 +0000
Post From: AAPL 8-31-2020 price spikes
| [2020-09-01 22:50:00] |
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Do you have Chart >> Chart Settings >> Advanced Settings 3 >> Include Odd Lot Equity Trades enabled for the chart? Disable that option. We want you to re-download the data from before today following these instructions: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) That will remove these out of range values. We are looking into why these odd lot trades, were included even if you did not have that option on. For now we have disabled odd lot trades on the server side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |