Support Board
Date/Time: Mon, 25 Nov 2024 10:22:34 +0000
Post From: Missing Data
| [2014-01-29 03:40:04] |
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We have looked into this. If you want to use the back adjustment feature with Continuous Futures Contracts, you will need a paid Sierra Chart account at package 3. Otherwise, with the how a Top Step Trader account is configured the calculations will not work properly. And also the historical market data system from CTS is not nearly as fast and reliable as what we provide with our own service. The Sierra Chart system is probably about 20 times faster from what we observed during testing. So do not use one of the back adjustment options. If you are missing data, refer to help topic 7.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData We really cannot provide further help than this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-29 03:40:54
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