Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 10:27:12 +0000



Post From: sierra and t4, automated spreadsheet strategy

[2014-01-29 02:00:07]
Sierra Chart Engineering - Posts: 104368
When you look at the Trade Activity Log in this particular case you need to select All Activity at the top left of the log so you see the fills.

The problem is that there was a partial fill of the parent order with a quantity of 7. And then after that another fill for 1. This is why the Attached Orders were sent with the quantity of 7. When Sierra Chart later increased the quantity to 8, for some unknown reason and only CTS can explain this, that was not honored and the quantities were left at 7. Although we can see the quantity did go to 8 and then back down to 7. These were from order updates from the CTS system.

The reason we believe this happens is because the Target and Stop orders are placed into an OCO group managed on the server side and Sierra Chart control of those orders is not always working as expected. Therefore we will give you an option to disable server-side OCO to prevent this. This is going to be the only possibility unless CTS were to resolve the problem.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing