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Date/Time: Tue, 11 Feb 2025 02:43:20 +0000



Post From: Historical data not being returned for earlier start/end dates

[2020-08-22 19:55:53]
CBR600RR - Posts: 37
If I make a request for historical data for Thursday using start/end date (today is saturday), the data is returned fine. If I make a request for wednesday, no data is returned - records served is 0. The only change is the start and end dates of a day. eg:

Working request log:

HD Server | HD Request #2 | Socket: 4 | Symbol: AAPL | ServiceCode: | RecordInterval: 5 | MaximumDaysRequested: 0 | Start date-time: 2020-08-20 13:30:00 | ClientRequestID: 2 | Username: x. | Thread:7492 | 2020-08-22 15:51:59.572
HD Server | Using ending date-time: 2020-08-20 20:00:00 | ClientRequestID: 2 | Username: x. | Thread:7492 | 2020-08-22 15:51:59.573
HD Server | HD Request #2 | Socket: 4 | Symbol: AAPL | ServiceCode: | RecordInterval: 5 | Records Served: 4663 | ClientRequestID: 2 | Username: x. | Thread:7492 | 2020-08-22 15:51:59.637


Failed request log:


HD Server | HD Request #2 | Socket: 2 | Symbol: AAPL | ServiceCode: | RecordInterval: 5 | MaximumDaysRequested: 0 | Start date-time: 2020-08-19 13:30:00 | ClientRequestID: 2 | Username: x. | Thread:5712 | 2020-08-22 15:48:34.202
HD Server | Using ending date-time: 2020-08-19 20:00:00 | ClientRequestID: 2 | Username: x. | Thread:5712 | 2020-08-22 15:48:34.202
HD Server | HD Request #2 | Socket: 2 | Symbol: AAPL | ServiceCode: | RecordInterval: 5 | Records Served: 0 | ClientRequestID: 2 | Username: x. | Thread:5712 | 2020-08-22 15:48:34.202

what am I missing?