Support Board
Date/Time: Mon, 10 Feb 2025 15:32:39 +0000
Post From: Problems Installing the Software
[2020-08-21 19:22:55] |
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The Installer Log shows the following: Failed to create folder: C:\SierraChart\DownloadedInstallationFiles\ACS_Source\. Windows error code 5: Access is denied.
Refer to the information here related to this: Software Download: Resolving 'Access is Denied' Errors Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |