Support Board
Date/Time: Mon, 10 Feb 2025 15:58:18 +0000
Post From: Bid /Ask Quantity Triggered Stop (Main Trade Window)
| [2020-08-18 20:31:10] |
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I saw that Sierra Chart had become unresponsive just when the last bar was touching the stop. I had to force stop Sierra Chart. We need to understand this issue and get it resolved but it may already be resolved. Update to the latest version:Software Download: Fast Update Let us know if you still encounter this issue and we will look into it. We may need to do a remote assistance session with you. 1. These stops are not managed on the server. But within Sierra Chart. 2. Yes but it is not applicable in this case because this is a client-side held stop. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |