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Date/Time: Mon, 25 Nov 2024 10:44:52 +0000



Post From: sierra and t4, automated spreadsheet strategy

[2014-01-28 09:38:51]
Sierra Chart Engineering - Posts: 104368
Please understand that we do not provide automated trading system debugging and we cannot understand all the details of what you are doing or provide specific answers to your questions.

If there is some problem with the handling of Orders or your Trade Position either within Sierra Chart or by the T4 system, then there will be evidence of this in the Trade >> Trade Activity Log >> Trade Activity tab. Here is the documentation for that window:
https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php

Please look through all of the order and fill activity for the particular symbol and provide a copy of the order activity and explain specifically what the particular issue is and then we will have a look at it. And it is best to focus on just one particular issue so we can help with that.


One lot was missing on initial short. I was net -8, but the dome and sierra worked with -7. 1 lot was missing.
We really do not understand this. In any case, the Trade Activity Log will explain what is going on. It is best to educate yourself about that particular log and understand it and then find out from your broker as to what the particular problem is. If you think there is a problem on the Sierra Chart side, we will look into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-28 09:40:12