Support Board
Date/Time: Fri, 01 Nov 2024 01:25:26 +0000
Post From: Problem connecting to Transact
| [2020-08-13 05:51:40] |
| User90125 - Posts: 715 |
|
@User347037 Just depower/repower your Internet connection. And shutdown/restart your computer. When everything is reset and restarted, log on the the AT software, and make sure the AT DOM and scoreboard are working. If you also have access to their in-house AT charts, log on, and see if those are working as well. Then try launching Sierra with the TransactWS service. It should work. Failing that, you can also re-install a last known good version of Sierra and see if that works. If not, and you are using Windows 10, consider a rollback of your install using System Restore to the last data point, and retry. Good luck. |