Support Board
Date/Time: Fri, 01 Nov 2024 03:30:55 +0000
Post From: Support setting up TPO chart and DOM
| [2020-08-12 19:56:40] |
| John - SC Support - Posts: 35678 |
|
Yes, we can help you with this. Let us know when would be a good time for us to get on the phone together. The cost is $0.80 USD per minute. Please add funds to your account in order to cover the costs. You can add funds from this page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Also, please make sure that your phone number is correct on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo We will call using Skype, so it will show up without a Caller ID. ------------------------------------ On a separate note, we noticed that you have signed up for the Sierra Chart Exchange Data Feed, but you have not activated any exchanges. If you do not need the Sierra Chart Exchange Data Feed, then make sure that you Deactivate it so you are not charged again for it next month. You can deactivate the data feed here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=211330#DataConnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |