Support Board
Date/Time: Sat, 23 Nov 2024 12:49:43 +0000
Post From: Notice: Stack Overflow Issue
| [2020-08-09 07:20:58] |
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Regarding post #3, after extensive code review, we have identified zero problems in Sierra Chart related to this. And we have never been able to reproduce it either. We are continuing code review, and we are developing dump functionality from an abnormal shutdown, to help us determine the source of these kinds of problems to the extent possible. The only logical conclusion at this point is the problem is external to Sierra Chart. The more time that passes by, with no identification of a problem within Sierra Chart itself, and if users are not experiencing the issue any longer, does support the conclusion that the issue is external to Sierra Chart. We are creating a new order modification dialog/interface for the price and quantity. This is not yet ready. It is taking longer than expected to get this out. But we have moved the creation of the existing dialog, onto the heap rather than the stack. If that dialog is causing a problem for whatever unknown reason, it is not going to cause a stack corruption. This is out in the latest prerelease now. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-09 07:22:19
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