Support Board
Date/Time: Sun, 09 Feb 2025 06:15:31 +0000
Post From: Can't connect to real time data feed
| [2020-08-06 06:49:03] |
| Leif - Posts: 9 |
|
Ok I believe I signed all the remaining agreements and followed instructions. (I do not need futures data). However, I seem to still have trouble getting live data. Here is recent message log. Thanks. Reading Internal Order ID file. | 2020-08-05 23:44:46.497 Reading Trade Orders file. | 2020-08-05 23:44:46.566 Reading Trade Positions file. | 2020-08-05 23:44:46.566 Reading Account Balance file. | 2020-08-05 23:44:46.566 UDPListener (1384). Port 22903 | Listening on UDP port 22903. | 2020-08-05 23:44:46.582 Software version: 2144 64-bit | 2020-08-05 23:44:46.582 Primary Thread ID: 5344 | 2020-08-05 23:44:46.582 Usage end date: 2021-01-15 | 2020-08-05 23:44:46.582 Enabled for: Sierra Chart Historical Data Service. | 2020-08-05 23:44:46.582 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-08-05 23:44:46.582 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-08-05 23:44:46.582 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-08-05 23:44:46.582 Received 1 data feed usernames. | 2020-08-05 23:44:46.582 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-08-05 23:44:46.582 Current selected Data/Trading service: SC Data - All Services | 2020-08-05 23:44:46.582 Custom symbol settings values: disabled | 2020-08-05 23:44:46.582 Chart Update Interval: 500 | 2020-08-05 23:44:46.582 Intraday Data Storage Time Unit: 0 | 2020-08-05 23:44:46.582 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-08-05 23:44:46.582 2020-08-05 23:44:46 Local computer time | 2020-08-05 23:44:46.582 2020-08-06 06:44:46 Local computer time in UTC | 2020-08-05 23:44:46.582 2020-08-05 23:44:46 Local computer time in SC Time Zone | 2020-08-05 23:44:46.582 2020-08-06 06:44:46 Server time in UTC | 2020-08-05 23:44:46.582 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-08-05 23:44:46.582 Program path: C:\SierraChart\ | 2020-08-05 23:44:46.582 Data Files path: C:\SierraChart\Data\ | 2020-08-05 23:44:46.582 OS Version Number: 10.0 | 2020-08-05 23:44:46.583 Locale Setting: C | 2020-08-05 23:44:46.583 Allowed protected custom studies: | 2020-08-05 23:44:46.583 Created the DTC Protocol server. | 2020-08-05 23:44:46.594 DTC Protocol Server listening on port 11099. | 2020-08-05 23:44:46.595 Created the DTC Protocol historical data server. | 2020-08-05 23:44:46.595 HD Server Manager | Listening on port 11098 | 2020-08-05 23:44:46.596 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-08-05 23:44:46.596 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-08-05 23:44:46.635 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-08-05 23:44:46.789 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-08-05 23:44:46.789 Received 5 login tokens. | 2020-08-05 23:44:47.096 Symbol settings MD5 received. Request ID: 1. | 2020-08-05 23:44:51.526 Symbol settings are up-to-date for scdataallservices. | 2020-08-05 23:44:51.526 SC Data - All Services | Connected to data server. | 2020-08-05 23:44:52.266 Triggering next historical data download in queue. | 2020-08-05 23:44:52.267 Triggering next historical data download in queue. | 2020-08-05 23:44:52.267 Triggering next historical data download in queue. | 2020-08-05 23:44:52.267 Triggering next historical data download in queue. | 2020-08-05 23:44:52.267 KODK 1 Min #1 | Reloading chart. | 2020-08-05 23:44:57.854 SC Data - All Services | Starting real-time market data updates for: KODK. ID: 1 Service code: equities.us | 2020-08-05 23:44:58.314 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: KODK | 2020-08-05 23:44:58.314 SC Data - All Services | Requesting security definition data for: KODK. ID: 1 | 2020-08-05 23:44:58.314 Starting DelayedDownloadMonitoringTimer | 2020-08-05 23:44:58.314 Starting HDTimeoutTimer | 2020-08-05 23:44:58.314 Added historical Intraday data request for KODK to the queue. | 2020-08-05 23:44:58.314 Intraday data recording state for symbol KODK is set to download 'Pending'. | 2020-08-05 23:44:58.314 Triggering next historical data download in queue. | 2020-08-05 23:44:58.314 Delaying start of download for KODK | 2020-08-05 23:44:58.327 HD Request # 1 | Downloading Intraday chart data for KODK to the file KODK.scid. Service: equities.us | 2020-08-05 23:45:03.315 Enabling compression for file: C:\SierraChart\Data\KODK.scid. This may take a while. | 2020-08-05 23:45:03.317 * HD Request # 1 | Download start date-time: 2020-08-05 16:59:52.000 | 2020-08-05 23:45:03.317 HD Request # 1 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-08-05 23:45:03.317 Socket (1) | Creating socket. | 2020-08-05 23:45:03.318 Socket (1) | Connecting to IP: 8.18.161.133. | 2020-08-05 23:45:03.319 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-08-05 23:45:03.454 HD Request # 1 | Sending historical data logon request message. | 2020-08-05 23:45:03.454 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-08-05 16:59:52. Record interval: 0. Symbol: KODK | 2020-08-05 23:45:03.956 HD Request # 1 | Decompressing data. | 2020-08-05 23:45:04.021 HD Request # 1 | Receiving Intraday data for KODK starting at 2020-08-05 16:59:52 | 2020-08-05 23:45:04.022 Socket (1) | CloseSocket call. | 2020-08-05 23:45:04.022 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-08-05 23:45:04.022 Historical data download thread signaled to stop. | 2020-08-05 23:45:04.022 HD Request # 1 | Received 1 record from 2020-08-05 16:59:52.000 to 2020-08-05 16:59:52.000 (0.0 seconds) and wrote 0 records for KODK | 2020-08-05 23:45:04.022 HD Request # 1 | Completion time: 1s | 2020-08-05 23:45:04.025 HD Request # 1 | Intraday data download complete for KODK. Unique request ID: 1 | 2020-08-05 23:45:04.025 Removing historical data download ID 1. | 2020-08-05 23:45:04.025 Real-time Intraday chart data file updates started for KODK | 2020-08-05 23:45:04.025 Intraday chart data file opened for KODK | 2020-08-05 23:45:04.025 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-08-05 23:45:04.025 Triggering next historical data download in queue. | 2020-08-05 23:45:04.025 Socket (1) | Socket gracefully closed by remote side. | 2020-08-05 23:45:04.086 Socket (1) | Closed. | 2020-08-05 23:45:04.086 |