Support Board
Date/Time: Sun, 24 Nov 2024 05:49:49 +0000
Post From: Losing connection to Interactive Brokers TWS.
| [2020-08-04 20:13:09] |
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This is what we see: Message from IB: Max rate of messages per second has been exceeded:max=50 rec=597 (2). IB Error Code: 100. Request ID: 9. Symbol: XWEB. | 2020-08-04 15:46:41.011
Message from IB: Max rate of messages per second has been exceeded:max=50 rec=17928 (3). IB Error Code: 100. Request ID: 1. Symbol: FORD. | 2020-08-04 15:46:41.025 And: IB TWS socket (1) | Socket gracefully closed by remote side. | 2020-08-04 15:46:22.451
IB TWS socket (1) | CloseSocket call. | 2020-08-04 15:46:22.453 IB TWS socket (1) | Max send buffers used during socket life: 3 | 2020-08-04 15:46:22.453 IB TWS socket (1) | Max send buffer size during socket life: 598 | 2020-08-04 15:46:22.453 Connection to the external service has been lost. | 2020-08-04 15:46:22.453 IB TWS socket (1) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2020-08-04 15:46:22.453 * We definitively cannot help with this. These are TWS issues. You need to use the Sierra Chart Exchange Data Feed for US equities market data and not use Interactive Brokers. Refer to the documentation here and for complete instructions: Sierra Chart Exchange Data Feed We have new lower pricing available now. Do not ask us further about Interactive Brokers. We will not respond. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-05 03:36:33
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