Support Board
Date/Time: Sat, 08 Feb 2025 20:43:22 +0000
Post From: Sierra chart data service lagging on market open
| [2020-07-24 18:38:43] |
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We apologize, we did not mention that we only applied the software update to one server so it can be evaluated. On that server the issue is confirmed to have been resolved. On the other server, we did observe the delay again. So you were connected to that other server which was not updated. It appeared like there was a problem during the first approximately 20 seconds. The problem was the data was not getting sent out immediately and was being buffered. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-24 18:42:02
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