Support Board
Date/Time: Sat, 08 Feb 2025 22:20:27 +0000
Post From: Sierra Chart keeps logging itself out
[2020-07-24 08:44:22] |
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Could you please run version 2140 on another computer. We have authorized your account for four systems. Could you also try a different VPS system and/or with a more current operating system version. Could you reset Sierra Chart to a default configuration by deleting/renaming the Sierra3.CFG file. Instructions: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Resetting Sierra Chart to a Default State Only rename that particular file. We have no other reports of this specific problem. We do have some reports, of a stack corruption issue involving the order price and quantity dialog. Although at this point no one is reporting a further problem with this on newer versions but there is still more work we are doing in regards to that issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |