Support Board
Date/Time: Mon, 25 Nov 2024 11:45:43 +0000
Post From: Cannot connect to server
| [2014-01-26 17:28:27] |
| User56621 - Posts: 4 |
|
I am trying to open a pre-existing .CHT file I have from 2003. I'm getting this report log(below) when I try to connect, is this the reason I cannot view the doc? If so how do I fix it? If not, what is the issue? All feedback and suggestions are widely received as this doc is very important to me. Thanks in advance Software version: 804 | 2014-01-26 17:04:21
Current Service Package: 5 | 2014-01-26 17:04:21 Usage end date: 2014-02-10 | 2014-01-26 17:04:21 Sierra Chart Historical Data Service is included. | 2014-01-26 17:04:21 Active service: SC Forex Data (FXCM) | 2014-01-26 17:04:21 Time zone: +00:00:00 (UTC+00) | 2014-01-26 17:04:21 Local computer clock: 2014-01-26 17:04:21 UTC: 2014-01-26 17:04:21 Time zone adjusted: 2014-01-26 17:04:21 | 2014-01-26 17:04:21 Program path: C:\SierraChart\ | 2014-01-26 17:04:21 Data Files path: C:\SierraChart\Data\ | 2014-01-26 17:04:21 OS Version Number: 6.1 | 2014-01-26 17:04:21 Requesting symbol settings for scfxcm. Overwrite = on. | 2014-01-26 17:04:21 Request for symbol settings completed. | 2014-01-26 17:04:21 Processed received symbol settings | 2014-01-26 17:04:21 Connecting to the SC Forex Data (FXCM) server... | 2014-01-26 17:04:27 Using server: ds2.sierracharts.com, port 443 | 2014-01-26 17:04:27 Failed to connect to the SC Forex Data (FXCM) server. Winsock error: (10060) A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2014-01-26 17:04:48 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button. | 2014-01-26 17:04:48 Disconnected from the SC Forex Data (FXCM) server. | 2014-01-26 17:04:48 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. To cancel, select File >> Disconnect on the menu. | 2014-01-26 17:04:48 |