Support Board
Date/Time: Wed, 12 Feb 2025 19:55:50 +0000
Post From: Denali Data feed disconnection issues
| [2020-07-17 19:28:53] |
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1. This would be due to a network connectivity issue between your computer and the server. Refer to the section here for information which may help: Prices / Data Falling Behind: 4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server (4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server) 2. This is not good. Maybe an exception was encountered. Enable this option: General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log) When you have the problem again provide us the latest Message Log file. Also update to the current version of Sierra Chart: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-19 02:02:42
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