Support Board
Date/Time: Sat, 08 Feb 2025 19:51:47 +0000
Post From: SC is crashing and freezing as i told you weeks ago
| [2020-07-16 19:29:46] |
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There is an exception occurring. We did not know that previously since that is a condition which never occurs under these kinds of circumstances which you describe. Once that happens Sierra Chart will be in an unstable state leading to the problem. You will just need to close Sierra Chart. If you cannot do that normally, you can terminate it through the Task Manager. You do not need to restart your computer. From what we know the problem occurs when you are modifying the quantity of an order and relates to a Microsoft dialog window for changing the order quantity. We want you to update to the current version of Sierra Chart following the instructions here: Software Download: Fast Update The problem you are experiencing is explained here: Notice: Stack Overflow Issue | Post: 227366 After updating, let us know if you still have the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |