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Date/Time: Mon, 25 Nov 2024 10:33:47 +0000



Post From: Live Data Errors

[2014-01-25 02:40:48]
Sierra Chart Engineering - Posts: 104368
30 seconds worth of data should be combined into a single record.

Is this data you have exported?

We do not have a way to test this because we do not have access to Interactive Brokers True Real-time data which these records originate from.

As a practical matter, it really is not relevant and the source of this has to do with Interactive Brokers True Real-time data :
http://www.sierrachart.com/index.php?l=doc/IB.php#TrueRealTimeData

We really cannot provide further help for two basic reasons. We do not have access to Interactive Brokers true real-time data feed, and our efforts are now focused on our own data feeds and not problems with Interactive Brokers data.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-25 02:42:08