Support Board
Date/Time: Sat, 08 Feb 2025 17:07:59 +0000
Post From: Not able to receive Gain NQ or ES data
[2020-07-13 01:01:33] |
Willson - Posts: 176 |
here is log file:Software version: 2135 64-bit | 2020-07-12 20:49:38.778 Primary Thread ID: 2932 | 2020-07-12 20:49:38.778 Usage end date: 2020-09-24 | 2020-07-12 20:49:38.778 Enabled for: Sierra Chart Historical Data Service. | 2020-07-12 20:49:38.778 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-12 20:49:38.778 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-07-12 20:49:38.778 Current selected Data/Trading service: GAIN Capital/OEC | 2020-07-12 20:49:38.778 Custom symbol settings values: disabled | 2020-07-12 20:49:38.778 Chart Update Interval: 1200 | 2020-07-12 20:49:38.778 Intraday Data Storage Time Unit: 0 | 2020-07-12 20:49:38.778 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-07-12 20:49:38.778 2020-07-12 19:49:38 Local computer time | 2020-07-12 20:49:38.778 2020-07-13 00:49:38 Local computer time in UTC | 2020-07-12 20:49:38.778 2020-07-12 20:49:38 Local computer time in SC Time Zone | 2020-07-12 20:49:38.778 2020-07-12 18:28:21 Server time in UTC | 2020-07-12 20:49:38.778 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-07-12 20:49:38.778 Program path: C:\SierraChart\ | 2020-07-12 20:49:38.778 Data Files path: C:\SierraChart\Data\ | 2020-07-12 20:49:38.778 OS Version Number: 6.1 | 2020-07-12 20:49:38.779 Locale Setting: C | 2020-07-12 20:49:38.779 Allowed protected custom studies: | 2020-07-12 20:49:38.779 GAIN Capital/OEC | Using primary service for historical data for NQU20 | 2020-07-12 20:55:31.456 Added historical Intraday data request for NQU20 to the queue. | 2020-07-12 20:55:31.456 Intraday data recording state for symbol NQU20 is set to download 'Pending'. | 2020-07-12 20:55:31.456 Triggering next historical data download in queue. | 2020-07-12 20:55:31.456 HD Request # 66 | Downloading Intraday chart data for NQU20 to the file NQU20.scid. Service: oec | 2020-07-12 20:55:31.456 Reloading all charts with filename: NQU20.scid | 2020-07-12 20:55:31.612 HD Request # 66 | Download start date-time: 2020-06-12 20:55:31.000 | 2020-07-12 20:55:31.654 NQU20 0.50 Range #8 | Reloading chart. | 2020-07-12 20:55:31.725 NQU20 1.25 Range #12 | Reloading chart. | 2020-07-12 20:55:31.732 NQU20 0.50 Range #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:31.741 NQU20 1 Min 28 Sec #22 | Reloading chart. | 2020-07-12 20:55:31.745 NQU20 1.25 Range #12 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:31.748 NQU20 0.50 Range #29 | Reloading chart. | 2020-07-12 20:55:31.799 NQU20 1 Min 28 Sec #22 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:31.802 NQU20 5 Sec #6 | Reloading chart. | 2020-07-12 20:55:31.825 NQU20 5 Sec #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:31.840 NQU20 0.50 Range #29 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:31.842 HD Request # 66 | Receiving Intraday data for NQU20 starting at 2020-07-10 15:01:40 | 2020-07-12 20:55:32.063 NQU20 1.50 Range #28 | Reloading chart. | 2020-07-12 20:55:32.348 NQU20 0.75 Range #24 | Reloading chart. | 2020-07-12 20:55:32.366 NQU20 1.00 Range #14 | Reloading chart. | 2020-07-12 20:55:32.375 NQU20 0.75 Range #24 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:32.380 NQU20 1.00 Range #16 | Reloading chart. | 2020-07-12 20:55:32.405 NQU20 1.50 Range #28 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:32.481 NQU20 1.00 Range #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:32.482 NQU20 1.00 Range #14 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU20.scid | 2020-07-12 20:55:32.486 HD Request # 66 | Timestamp of first Intraday data file record written: 2020-07-10 15:01:40 | 2020-07-12 20:55:32.575 Chart #8 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.098 HD Request # 66 | Received 65536 records from 2020-07-10 15:01:40.000 to 2020-07-12 20:55:17.000 (2.2 days) and wrote 65536 records for NQU20 | 2020-07-12 20:55:33.188 HD Request # 66 | Completion time: 2s | 2020-07-12 20:55:33.216 HD Request # 66 | Intraday data download complete for NQU20. Unique request ID: 66 | 2020-07-12 20:55:33.216 Removing historical data download ID 66. | 2020-07-12 20:55:33.216 Real-time Intraday chart data file updates started for NQU20 | 2020-07-12 20:55:33.216 Intraday chart data file opened for NQU20 | 2020-07-12 20:55:33.216 HD Request # 66 | Enabling Intraday chart updating for symbol. | 2020-07-12 20:55:33.216 Triggering next historical data download in queue. | 2020-07-12 20:55:33.216 Chart #12 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.275 Chart #12 has tagged chart #19 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.275 Chart #12 has tagged chart #27 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.275 Chart #12 has tagged chart #3 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.275 Chart #29 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.399 Chart #6 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.472 Chart #28 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.637 NQM20 2 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.637 Chart #3 has tagged chart #15 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.678 NQM20 Flex Renko 25-17-0 #15 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.680 Chart #15 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.832 Chart #15 has tagged chart #27 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.832 ESM20 10 Sec #27 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:33.834 Chart #24 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.438 Chart #14 has tagged chart #13 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.505 Chart #14 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.505 Chart #14 has tagged chart #23 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.505 Chart #14 has tagged chart #27 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.505 Chart #14 has tagged chart #3 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.505 NQU20 1.00 Range #16 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.576 NQU20 1.00 Range #16 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-07-12 20:55:34.576 NQM20 0.25 Range #19 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:34.737 Chart #8 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.165 NQM20 333 Trades #23 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.183 NQM20 2 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.242 Chart #3 has tagged chart #15 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.289 NQM20 Flex Renko 25-17-0 #15 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.291 Chart #15 has tagged chart #16 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.441 Chart #15 has tagged chart #27 for full recalculation. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.441 NQM20 1000 Trades #13 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.443 ESM20 10 Sec #27 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:36.467 NQU20 1.00 Range #16 | Performing a full recalculation because it has been tagged. Chartbook: NQ Range REV 2 JuL 01 2110 hrs.cht | 2020-07-12 20:55:37.137 Opened cached Intraday file: C:\SierraChart\Data\NQU20.scid. Thread ID: 376 | 2020-07-12 20:55:39.122 |