Support Board
Date/Time: Sat, 08 Feb 2025 13:43:29 +0000
Post From: eurex
| [2020-07-09 10:36:19] |
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You should definitely be receiving the real-time EUREX data at this time. You can access the data on as many systems as you want, but only one system at a time. The monthly costs are correct. So we can know what the problem is: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-09 10:36:57
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