Support Board
Date/Time: Sat, 08 Feb 2025 14:10:10 +0000
Post From: why I am paying 52 for the data feed
| [2020-07-08 21:49:38] |
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You initiated a chargebacks for a payment you made for Sierra Chart. The 36 USD has been deducted from your account plus a 20 USD service fee. Your services are now disabled. If you have a question about a payment you need to contact us first. Also the Denali data feed is not properly active on your account because you chose the wrong service option. But at this point it is too late for us to be resolving that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 21:52:07
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