Support Board
Date/Time: Wed, 12 Feb 2025 04:16:24 +0000
Post From: Changing Order Quantity Stability Issue with Sierra
[2020-07-08 18:35:03] |
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Please SC engineers, get Sierra back to the normal stable we had for years. I just wanted to change a target order size in the DOM from 7 to 6 lots and SC crashed on me. Completely shut down. Nothing stated in the message log. I'm on 2132, newest windows, Open GL. This is a Windows operating system issue! The stability problem is there.Sierra Chart does not have an issue like this in its own code. Something is going wrong at the operating system level. We did already implement a workaround though. We will see what we can do. Update: We are going to do additional testing and research related to this issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-08 18:54:34
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